Service Call Management System
Service Call Management System
ABSTRACT:
Incorrect management of service calls through spreadsheets and other outdated modes can lead to lost revenue, technician mistakes, and ultimately, unhappy customers. In the 21st century businesses need a compatible, cloud-based management system that can handle service calls, dispatching & scheduling, fleet management, and more to ensure that when the tech arrives on site, they have everything they need.
With Service call management software, you can manage the entire service lifecycle, from customer call to deployment to invoice. This software is also designed to handle service calls for large businesses, capable of integrating the call information into the app and send the details to the techs in the field. What once required multiple calls and return trips now provides data straight to the field, ensuring efficient use of your and your customer’s time.
To learn more about our whole software suite, watch the video and then schedule your own call today!
PROJECT OUTPUT VIDEO:
EXISTING SYSTEM:
The Present System Flow is maintaining the records manually, and it effects the cost of time and performance.
It’s difficult to maintain the huge records with manual operation. The monitoring of assets is intricate in the system
DISADVANTAGES OF EXISTING SYSTEM:
- Manual Process
- Need to go in person or contact in telephone only.
PROPOSED SYSTEM:
It’s a web-enabled project.
- This project offers user to enter the data through simple and interactive forms. This is very helpful for the client to enter the desired information through so much simplicity.
- The user is mainly more concerned about the validity of the data, whatever he is entering. There are checks on every stages of any new creation, data entry or updation so that the user cannot enter the invalid data, which can create problems at later date.
- Sometimes the user finds in the later stages of using project that he needs to update some of the information that he entered earlier. There are options for him by which he can update the records. Moreover there is restriction for his that he cannot change the primary data field. This keeps the validity of the data to longer extent.
ADVANTAGES OF PROPOSED SYSTEM:
The proposed systems successfully overcome the drawbacks of the existing manual system. The system is proposed by taking the following aspects into consideration.
1 Efficiency.
2 Extended Security
3 Maintainability
4 Easy Usability
Data security is another key area in which the system takes special care and reserves valuable data from corruption, intentionally of accidentally, several reports can be generated in desirable format and the required information can be retrieved quickly.
SYSTEM REQUIREMENTS:
HARDWARE REQUIREMENTS:
- System : Pentium i3 Processor
- Hard Disk : 500 GB..
- Monitor : 15’’ LED
- Input Devices : Keyboard, Mouse
- RAM : 4 GB.
SOFTWARE REQUIREMENTS:
- Operating system : Windows 10/11.
- Coding Language : C#.net.
- Frontend : Net, HTML, CSS, JavaScript.
- IDE Tool : VISUAL STUDIO.
- Database : SQL SERVER 2005.
